product strategy
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The Feature Nobody Asked to Remove
Read more: The Feature Nobody Asked to RemoveA bank’s quiet decision to remove a feature sent me back to a general question: how do you decide when to cut something you’ve already built? The usual checklist, sunk cost, adoption, maintenance, misses the one cost that’s hard to undo. The signal.
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The Product Decision Nobody Wants to Make
Read more: The Product Decision Nobody Wants to MakeThe email arrives on a Tuesday morning. A competitor has just announced a new feature. Someone forwards it to the group chat. Within the hour, someone asks: “are we building this?” And just like that, someone else’s product decision becomes yours.
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Deciding What Not to Build
Read more: Deciding What Not to BuildFeature requests are easy to accept and hard to undo. Real product discipline shows up in deciding what not to build, and keeping the roadmap aligned with what the product is actually for.
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Surveys Tell You Stories. The Field Tells You the Truth.
Read more: Surveys Tell You Stories. The Field Tells You the Truth.Surveys tell you stories. Fieldwork tells you the truth. Product managers need both, especially if they want to bridge the gap between what customers say and what they actually do.